{"id":9873,"date":"2026-07-30T11:39:47","date_gmt":"2026-07-30T11:39:47","guid":{"rendered":"https:\/\/staging.ccocert.org\/policies\/administrative-holds-during-investigations\/"},"modified":"2026-10-22T12:47:47","modified_gmt":"2026-10-22T12:47:47","slug":"administrative-holds-during-investigations","status":"publish","type":"page","link":"https:\/\/ccocert.org\/en\/policies\/administrative-holds-during-investigations\/","title":{"rendered":"Administrative Holds During Investigations"},"content":{"rendered":"

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Home<\/a><\/span>\u203a<\/span>Explore CCO<\/span>\u203a<\/span>Policies<\/a><\/span>\u203a<\/span>Administrative Holds During Investigations<\/span><\/p><\/div>\n

[\/et_pb_text][et_pb_heading title=”Administrative Holds During Investigations” _builder_version=”4.27.2″ _module_preset=”default” custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text module_class=”top-description” _builder_version=”4.27.2″ _module_preset=”default” locked=”off” global_colors_info=”{}”]<\/p>\n

How CCO handles examination scoring and application processing while a Program Integrity investigation is underway.<\/span><\/p>\n

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The investigation and handling of a Case by the Program Integrity Team (PIT) may, from time to time, result in associated delays in the release of examination results and\/or the processing of candidate or other applications. Such delays are to be limited as much as possible.<\/p>\n

In connection with and\/or as part of an investigation, the PIT may cause CCO Staff to place an administrative hold on the scoring or other processing of candidate applications or examination results.<\/p>\n

If the PIT determines that an examination will be held and not processed, the impacted candidate will be notified immediately by email or telephone communication. A letter will also be sent within five (5) days of the placement of the hold, advising the candidate of the delay in processing and\/or anticipated release of examination results.<\/p>\n

Any administrative hold on examination scoring or processing will be lifted during or upon the conclusion of an investigation or a Case, as long as validity and reliability requirements are satisfied. In such event, the examination(s) at issue will be scored and processed, and the candidate(s) notified of the results as soon as practicable.<\/p>\n

Additional Program Integrity procedures:<\/h3>\n